Indonesia’s top internet providers: exclusive World Visualized Brand Report
The World Visualized Brand Report for internet providers in Indonesia looks at consumer perceptions around performance, service and innovation.
World Visualized has produced the most comprehensive report on how Indonesians view their internet providers.
Based on a representative sample of more than 1,000 internet users, the World Visualized Brand Image Report gauges views around prices, reliability, speed, customer care, coverage and performance.
- You can download the full report for free using the contact form below
Among the findings are that Elon Musk’s Starlink has already displaced domestic competitors to become perceived as the most innovative provider on the market. More than 28% Second place went to Telkomsel’s Indihome, which has around 11 million business and residential customers.
The survey also looked at which providers delivered the best entertainment offering. MNC Play topped the list ahead of Transvision and First Media.
The WV Brand Image Survey 2025 provides a comprehensive overview of how Indonesians assess their Internet Service Providers across key dimensions, from speed and reliability to pricing, innovation, and customer care.
- Download the full report for free using the form below
More than 80% of Indonesia’s 280 million people have internet access, according to the Indonesian Internet Service Providers Association. World Visualized’s report was conducted using Impactum Insights polling tools.
This story is written and edited by the Global South World team, you can contact us here.
